Privacy Policy

Effective Date: March 9th, 2018

This Privacy Policy describes how information about you is collected, used, and disclosed by Regroup Therapy, Inc. and any affiliates (“Regroup”, “us”, “we” or “our”) when you access or use our website at www.regrouptelehealth.com or www.regroupconnect.com (the “Website”) or the services offered by the Website. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used, and to whom we disclose the information. Please review this policy carefully to understand what applies to you as a healthcare provider (“Provider”) or as a non-healthcare provider (e.g., patient of a Provider) when you use the Website.

This Privacy Policy does not apply to information that is protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”). Any collected information that constitutes PHI is governed by, and will be used and disclosed solely as permitted under, the business associate agreement between Regroup and Provider, as required by law, to safeguard PHI. For more information about the privacy of PHI, please contact your Provider. Additionally, this Privacy Policy does not describe the practices of third parties that may collect information from you when you interact with them, including Providers. Any information provided directly to a Provider is treated in accordance with that Provider’s privacy practices and we encourage you to ask the Provider for information about their practices before providing any information to them.

This Privacy Policy is effective as of the effective date set forth at the top of this Privacy Policy. Regroup reserves the right to modify this Privacy Policy from time to time. Any revised versions of this Privacy Policy will become effective when posted on the Website or as otherwise stated in the revised Privacy Policy. If we make changes to this Privacy Policy, we will provide notice of such changes, such as by providing notice through the Website, updating the “Effective Date” above, or by sending an email notification. We encourage you to review this Privacy Policy whenever you access or use the Website to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you use the interactive areas and features of the Website, request customer support or otherwise communicate with us.
If you use the Website as a Provider, we also collect information when you create a Provider account. The information we collect includes but is not limited to your name, company name, address, email address, phone number, qualifications and any other information you choose to provide.

Information We Collect Automatically When You Use the Website
When you access or use our Website, we automatically collect information about you, including:
Log Information: We collect log information about your use of the Website, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Website.

Information Collected by Cookies and Other Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with our Website, including information about your browsing behavior, purchase behavior and other engagement with our Website. Cookies are small data files stored on your hard drive or in device memory that help us improve our Website and your experience. Web beacons are electronic images that may be used in our Website or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. We use this information in one or more of the ways described in the “Use of Information” section below. For more information about cookies, and how to disable them, please see “Your Choices” below.

Use of Information
We may use information about you for various purposes, including to:

a. Provide, maintain, and improve the Website;

b. Provide you with information about health care and health-related services, and resources;

c. Send you related information, including confirmations, updates, technical notices, security alerts and support and administrative messages;

d. Monitor and analyze trends, usage and activities in connection with the Website;

e. Respond to your comments, questions and requests and provide customer service;

f. Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Regroup and others;

g. Link or combine with information we get from others to help understand your needs and provide you with a better experience; and

h. Carry out any other purpose for which the information was collected.

We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Website or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S.

Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:

a. With vendors, consultants and other service providers who need access to such information to complete transactions or perform services on our behalf;

b. In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;

c. If we believe your actions are inconsistent with our Terms of Use or other policies, or to protect the rights, property and safety of Regroup or others;

d. In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;

e. Between and among Regroup and any current or future parent, subsidiary and/or affiliated company; and

f. With your consent or at your direction. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Security
Regroup takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Despite these measures, the confidentiality of any communication or material transmitted to or from us via the Website or email, or any electronic storage system, cannot be guaranteed. As a result, although we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us through or in connection with the Website or that is stored by us. Any information you transmit through the Website or upload for storage in connection with the Website is at your own risk. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the “Privacy Questions” section below.

Do Not Track
Many newer web browsers may have a “Do Not Track” preference that transmits a “Do Not Track” header to the websites you visit with information indicating that you do not want your activity to be tracked. Regroup does not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed.

Advertising and Analytics Services Provided by Others
We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Website and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms.

Your Choices

Account Information
You may update, correct or delete information about you at any time by logging into your online account. If you wish to deactivate your account, you may do so by emailing support@regroupconnect.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional Communications
You may opt out of receiving promotional communications from us by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Your California Privacy Rights
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident, you may request this information once per calendar year by writing to us at Regroup Therapy Inc., 4525 North Ravenswood Avenue, Suite 201, Chicago, IL 60640.

Privacy Questions
If you have questions or concerns about this Privacy Policy, please contact us at privacy@regrouptelehealth.com. We will respond to your inquiry within 30 days.